If you contact us through a form on our website or by email, your data will be stored as long as it is needed for the purpose of processing the request and for potential subsequent questions. We will not share this information without your consent.
Storing data in the e-shop
Please note that in the interest of keeping the purchase process simple, as well as for the order to be processed by the e-shop administrator, we use and store the cookies and IP data of the client, as well as the name, address and bank card details of the buyer. In addition, these data will be stored during the processing of your request or order: all the data you input when ordering and data about the products you ordered. All of this data is required to conclude the sale contract and handle your request. Without this data we cannot conclude the sale contract with you. No transfer of data to a third party follows, with the exception of the transfer of payment information necessary to make the payment to the banking institute, the transfer of contact details necessary for the delivery of the goods to the shipping company, and sharing relevant information with our tax advisor for the fulfillment of our tax obligations.
If the purchase process is interrupted, all stored data will be erased. In the event of purchase and concluding a contract, all data under the contract will be stored for the mandatory tax archiving period (7 years).
In addition, the name, address, purchased goods, and purchase date will be stored for the product warranty period (10 years). Data processing is carried out on the basis of the legal provisions of Section 96(3) of TKG, and Article 6(1)(a) (Consent) or (b) (Necessary for the performance of a contract) of GDPR.
You can avoid cookies being stored by selecting “block cookies” in your browser settings. This may, however, result in limited functionality of our offers.
Our website uses the web analytics tools of HostProfis ISP Telekom GmbH (Austria). For this, cookies are used to analyse how you use this website. The information thus obtained is passed on to the host server and stored there.
You can prevent this by adjusting your browser settings so that cookies are not stored. Your IP address will be treated, but it is immediately anonymized thanks to the deletion of the last 8 bits. This will allow only approximate localization. No data will be transferred abroad.
Data processing is carried out on the basis of the legal provisions of Section 96(3) of TKG, and Article 6 (1)(a) (Consent) or (f) (Legitimate Interests) of GDPR.
Within GDPR (Legitimate Interests), our interest is to improve our offer and website performance. Because we care about the privacy of our users, all data is anonymized.
User data is stored for 1 year.
On our site, you have the opportunity to subscribe to our newsletter. For this we need your email address and your consent to receive the newsletter. In order to send you targeted information, we also store and process other voluntarily entered data. Immediately after signing up for our newsletter, we will send you a confirmation email with a sign-up confirmation link.
You can unsubscribe at any time. In each newsletter, you can find a direct link to the unsubscribe page, or you can let us know you wish to unsubscribe at the following email address:
Afterwards, we will immediately erase all data related to the newsletter subscription.
On our website, we use some features of Facebook, a social network by the company Facebook Ireland Ltd., 4 Grand Canal Harbor, Dublin 2 Ireland. You can find out which features (social plug-ins) Facebook provides at https://developers.facebook.com/docs/plugins/.
When visiting our site, some information may be passed on to Facebook. If you have a Facebook account, Facebook may connect this data to your account. If you do not wish for this to happen, sign out of Facebook.
You have the right to information, repair, removal, limitation, data portability, cancellation, and opposition. If you believe that the processing of your data is in violation of the General Data Protection Regulation, or that our data protection claims were otherwise breached, you may complain to the Supervisory Authority. In Austria, this is the Data Protection Authority.
Brünner Straße 28, 2170 Poysdorf